Winter
Summer

Carbon Monoxide (CO) is a poisonous gas

Protect your household – service your appliances and get a CO alarm now.

  • Tasteless - Colourless - Odourless - Lifeless

In the winter, we tend to close windows and doors and turn up the central heating to keep warm. But if you have a carbon monoxide (CO) leak, this can be extremely dangerous.

CO is a colourless, odourless, tasteless poisonous gas that can be produced by anything that burns carbon-based fuels, including gas, oil, wood and coal. For example your gas cooker, boiler, woodburner and gas or open fire.

Be CO aware this winter. Know the signs and symptoms to look out for and the steps you can take to protect your home.

If you suspect CO, you should call the National Gas Emergency number on 0800 111 999* immediately. This is a FREE service, which is available 24 hours a day, 365 days a year. Advisors will be on hand to instruct you on what steps to take next. They’ll send out an emergency gas engineer from your local gas distribution network who'll ensure steps are taken to make the situation safe.

Please note: All calls are recorded and may be monitored.

How to stay safe from CO.

Do not:

Check for signs of a CO leak.

You can’t see, taste or smell CO, but there are some physical signs you can look out for around your home. The earlier you spot them, the more you can do to minimise the health risks posed by a leak.

A CO alarm could save your life this winter

A CO alarm that will alert you to a potential leak, is the best way of knowing if carbon monoxide is present in your home. Make sure it's correctly positioned in your home and tested regularly.

Purchasing your CO alarm

You should always buy your CO alarm from an approved retailer and ensure it complies with the British Standard BS EN50291-1. Always look out for the BSI kitemark.

Where to place your CO alarm

It’s important your CO alarm is in the right place in order for it to work correctly.

You should ideally have one on each level of your house and definitely in the same room as any fuel-burning appliance (like a boiler, stove or oven). Always check and follow the manufacturer’s instructions when placing and testing the alarm.

Here are some key points to keep in mind:

Place the alarm at head height (like on a shelf or bookcase) 100cm-300cm from the potential source of CO.

Ceiling mounted alarm
At least 30 cm from any wall

Wall mounted
At least 15 cm from the ceiling

  • Don’t place the alarm near a fireplace or any appliance that produces a flame (like your gas hob).
  • Don’t put your alarm in cupboards, behind furniture, or near outside doors or ventilation equipment (like an extractor fan), or it won’t work properly.

Testing your CO alarm

Remember to pay close attention to the alarm’s battery life and when it will need replacing. Most alarms will last between five and seven years, with some lasting for as long as 10 years. Many CO alarms have an expiry date marked on them. Make a note of this and replace your alarm before it reaches this date.

It is also important to regularly check the alarm, once a month if possible. You could set a reminder on your phone or add to your calendar as an easy prompt.

symptoms

Learn how to spot the symptoms

If you have any of these symptoms don’t take the chance. Ask yourself these four questions. They can be remembered by using the acronym ‘COMA’:

  • C for Co-habitees and co-occupants. Is anyone else in the property affected (including pets)? If yes this could increase suspicion of CO poisoning.
  • O for Outdoors. Do your symptoms improve when out of the property? If yes this could increase suspicion of CO poisoning.
  • M for Maintenance. Are heating and cooking appliances/equipment properly maintained? If no, this could increase suspicion of CO poisoning.
  • A for Alarm. Do you have a CO alarm? If no, this could increase suspicion of CO poisoning.

Anyone who suspects they are suffering from CO poisoning should immediately go outside into the fresh air and seek urgent medical attention.

Be CO savvy this summer

Carbon monoxide (CO) can be deadly, even in summer. Make sure you know what to look out for.

Did you know that many of our summer essentials can cause carbon monoxide poisoning if used incorrectly? Including Camping Stoves, Camping Heaters, Lanterns, Charcoal Grills and Barbecues.

If you're planning a BBQ this summer, or renting holiday accommodation with heating or gas facilities, including tents and caravans, you could be at risk from CO poisoning.

We recommend you always travel with an audible carbon monoxide detector. It could not only save your life, but the lives of the people you care about.

Holiday Essentials.

A portable CO detector could save your life this summer

Because you can’t see, smell, hear, or taste carbon monoxide, you won’t know it’s there. So whether you’re staying in a holiday home, resort, or camping – always pack an audible portable CO detector.

Great outdoors. Deadly indoors.

A quick BBQ safety checklist

A BBQ can give off CO even after it’s gone out, so always BBQ in a well ventilated area.

If you’re using an LPG BBQ*

  • REMEMBER to check your equipment is in a good working order and that hoses are securely attached and not damaged.
  • ALWAYS be sure to only use and change your canisters in a well ventilated, open space, following manufacturer’s guidelines carefully and turning off the supply properly before doing so.

* Bottled gas.

Hangover, headache, or CO poisoning?

Recognise the signs of CO poisoning

The symptoms of carbon monoxide poisoning are often mistaken for other illnesses, like food poisoning, flu, a cold, or even a hangover.

If you think you’re suffering from CO poisoning, immediately go outside into the fresh air and seek urgent medical attention.

Camping Carbon monoxide alarm

What to do if you suspect CO poisoning

In the UK you should call the National Gas Emergency number on 0800 111 999* (in Northern Ireland call 0800 002 001*) immediately.

This is a FREE service, which is available 24 hours a day, 365 days a year.

Advisors will be on hand to instruct you on what steps to take next. They’ll send out an emergency gas engineer from your local gas distribution network who'll ensure steps are taken to make the situation safe.

Anyone who suspects they are suffering from CO poisoning should immediately go outside into the fresh air and seek urgent medical attention.